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Facilities and Services Coordinator

Job Details

  • Job Type
  • Contract Duration
    Part Time (20 hours) per week
  • Location
    United Kingdom
  • Salary
    £28,000 pro rata
  • Closing Date
    October 14th, 2022
  • Job Description
    Download PDF
    Application Form

Summary of Role

The Facilities and Services Coordinator is  a part time role (20 hours, Mon-Thur) which will play a pivotal role within People & Culture and Services Department in ensuring that effective facilities and administration support service are being provided to the employee, guest and visitors at HQ, London office.

The role will also be responsible for asset management, travel & hospitality, reception services, health and safety, security, space management, utilities and insurance.

About the Role

The main responsibilities of this role will be to:

  1. Provide a professional “front-of-house” service as you will be the first point contact for all staff, guests and visitors to the office.
  2. Monitoring usage, managing, and negotiating with the suppliers such as for Stationary, British Gas, Cleaners, insurance providers, Royal Mail, Air Travel, Consumables, Courier, Utilities, Office equipment, General Consumables, Recycling and Waste and ADT.
  3. Ensure that the office is clean, equipped, organised, and provides a safe working environment for employees and volunteers.
  4. Ensure maintenance and repair of general items are carried out in a timely manner.
  5. Responsibility for managing the UK employees overseas travel function, ensuring all flights and hotel bookings are policy compliant as per the Trave and Expense Policy
  6. Prepare reports for the Head of People & Culture and Services as and when required

About You

To be successful in this role you’ll need:

  • Experience of maintaining general administration, customer service, and managing reception
  • Experience of managing external contracts/liaising with suppliers
  • Experience of dealing with H&S repairs and emergencies
  • Good knowledge of Health and Safety practises within the workplace
  • Strong organisational skills and attention to detail
  • Excellent spoken, and written communication skills
  • Ability to show initiative, and be proactive in the continuous improvement of all facilities services currently provided within the office

Why you should Apply

If you are an enthusiastic individual with proven experience in facilities and would like to work in a warm and welcoming working environment, then we would like to hear from you.

 Muslim Aid benefits include:

* 37 days holiday (including Bank Holidays and Privilege days)

* Flexible working conditions, including home working

* Free eye tests

* Paid time off for medical appointments

* 2 hours lunch break on Fridays

* Time off in Lieu (TOIL)

 How to apply:

You must complete an application form. We do not accept CVs.

Please do not upload any other documents i.e. qualifications, apart from the application form.


For application, please click on the link below:


Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

NOTE: We will review your application and see if you are a good fit for the position, and for us. Due to the volume of applicants, we are unable to contact everyone so if you are selected to continue to the interview process, we will be in contact with you.

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